Monday, July 27, 2009

The Week Begins

  • Updated participant packets for today's OCLC WorldCat Local user testing. These were revised somewhat following last week's pilot test.
  • Since I was out last Friday (yes, only one day), I came back to over 100 emails. Went through and "triaged" the time-sensitive ones. The rest will have to wait.
  • Sat in on the 1st user testing session of the day. No technical difficulties. Tried to work on other things so as not to make the participant nervous.
  • Checked in with colleagues who observed the session downstairs via UserVue.
  • Picked up my interlibrary loan book: Designing the Digital Experience by David Lee King.
  • Ran to the union to grab a quick bite to eat in the testing room. Next test at 12:30.
  • Tried to troubleshoot my trackball on my Blackberry 8900. It's my primary camera now and the one I want to use for this project.
  • Prompted the 2nd participant a bit more. User testing via phone more difficult if people are visually oriented, so it's helpful to be in the room for assistance.
  • Read some of today's Library Day in the Life entries
  • Reviewed some posts about the ALA session: "Electronic Resource Management Systems: The Promise and Disappointment" Setting up our ERMS is going to be a big project of mine later this year.
  • Finished the lukewarm lunch I didn't have time to finish before.
  • Deleted a RefWorks account for a user who specifically wrote to request that.
  • Continued to browse some library blogs while sitting in on the 3rd user test session. She was self-sufficient (and opinionated -- very helpful!).
  • Checked Google News to figure out what this whole 'birther' thing is about. Oh.
  • Tried logging on for my QuestionPoint shift with IE, but it wouldn't recognize the Flash 10 install. No time to troubleshoot now.
  • Covered my QP shift in Firefox instead.
  • Sat in on conference call for feedback on the day's user tests.
  • Deleted another RefWorks account for a user who specifically wrote to request that. (Hmm...Why?)
  • Set up a demo of SMSReference later in the week and reserved a spot in a Text A Librarian webinar for next week.
  • Left for the day with only 4 unread emails!
Evening update:
  • Starting reading Designing the Digital Experience
  • Checked our Chronicle of Higher Education access from off campus to see if our EZProxy config required an update with the redesign. Still works.

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